NSB Furniture FAQ
Do you make your furniture by hand?
Yes! Every single piece of HDPE furniture we make is hand crafted. From material cutout, through assembly, we create everything in house.
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Is the material you use sustainable?
Yes! Every piece we make is made from HDPE poly, which is a recycled material known for it's durability and impact resistance. (We also like it because it helps keep our oceans clean, and that's something we can all be happy about)
Can I cancel or modify my order?
If we have not started your order, feel free to call the office and make modifications to your order. (Example: You want to add cup holders or add an extra chair for an additional charge) If your order is already being built, color changes cannot be made.
Where are you located?
Our Brick and mortar is located at 1611 Canal St in beautiful New Smyrna Beach, Fl
What is your furniture's warranty?
All of our furniture and accesories are warranted for 20 years from date of purchase for any manufacturer issues. Normal wear is not covered, including accidental damage or acts of god.
What is your return/exchange policy?
As every order is custom and paid for in advance, we do not accept returns.
WHAT IS YOUR LEAD TIME ON CUSTOM FURNITURE?
While lead times vary, typically it takes between 6-8 weeks to create your custom pieces. All orders are fufllied in queue.
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